AIHA Office Agentic AI & Hyperautomation Implementation Office · demo

Executive

Executive dashboard

Portfolio of 20 agentic AI and automation initiatives across six business units: value planned and realised, hours automated, HITL rate, lifecycle funnel, top risks, policy status and decisions due.

Initiatives

  • AI-01 · P2P invoice exception handling — Group Finance & Procurement
  • AI-02 · Customer complaint triage & response — Retail Banking
  • AI-03 · KYC client onboarding — Corporate Banking
  • AI-04 · Claims first notice of loss intake — Insurance
  • AI-05 · Mortgage document extraction — Retail Banking
  • AI-06 · Vendor master data cleansing bots — Group Finance & Procurement
  • AI-07 · Order-to-cash process mining — Corporate Banking
  • AI-08 · IT service desk resolver agent — Group Operations & IT
  • AI-09 · Policy Q&A copilot for advisers — Insurance
  • AI-10 · HR onboarding & offboarding automation — HR & People
  • AI-11 · Credit memo drafting assistant — Corporate Banking
  • AI-12 · AML alert pre-investigation agent — Corporate Banking
  • AI-13 · Contact-centre call summarisation — Retail Banking
  • AI-14 · Reinsurance treaty reconciliation — Insurance
  • AI-15 · Procurement contract clause review — Group Finance & Procurement
  • AI-16 · Payroll variance checks — HR & People

Gates

  • G0 · Idea accepted: Problem statement, owner, rough value, data available
  • G1 · Business case & risk tier: Baseline KPIs (rBMS), risk tier, DPIA screening, architecture pattern, autonomy level
  • G2 · Pilot go-live: Guardrails bound, HITL gates set, evaluation set ≥ 200 cases, grounding ≥ 0.90, security test passed
  • G3 · Scale decision: Pilot outcomes vs target, CSAT ≥ 85%, error rate < 0.5%, run cost within plan, change plan ready
  • G4 · Production & benefits: Run-book, monitoring, benefits tracking in rBMS, CAB approval, rollback tested

Public demo with fictional data (Example Group). © 2025–2026 Russo-Got Marius Mihail & PIR2-IT. All rights reserved.

AIHA Office

More in this demo